Requests for Clearance Certificate

We’ve got your levies covered

Requests for transfer figures:

A Levy Clearance Certificate may not be issued for any unit in a complex which is the subject matter of a claim without prior written consent. Should a certificate be issued in contravention of this condition, for any reason whatsoever or should transfer of the unit concerned take place without prior payment to the Recovery Agency, the complex will become liable to pay the unpaid claim not yet recovered in terms of the Insurers Subrogation Rights. This provision shall remain in force after any cancellation of the policy until written notice is issued to you, that all claims have been fully recovered.

To request the outstanding figures, please email:  transfers@one.za.com

Workflow when transfer figures
are requested:

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Owner sells unit

 

 

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Body Corp/HOA request outstanding figures

 

 

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Insurer acknowledges receipt and request outstanding amount from Recovery Agency

 

 

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If Recovery Agency handed file for legal action, outstanding amounts will be requested from attorneys

 

 

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Attorneys supply outstanding amount to Recovery Agency

 

 

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Recovery Agency supplies Insurer with outstanding amount

 

 

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Insurer supplies full outstanding amount to BC/HOA. Upon confirmation of outstanding debt payment, Insurer will issue a consent to transfer letter to BC/HOA